FAQ'S

  • Can i track my purchase?
  • Yes you can, you will be provided with tracking number.

 

  •  How long will it take for my item to arrive?
  • Depending on method courier choosen, usual time is between 1-5 wroking days.

 

  •  My item too small/big, can i exchange size?
  • Yes, please contact us by email or live chat.

 

  • Can i return my jewellery?
  • Please reffer to our return policy.

 

  • How do i know what size i need?
  • Contact us, our team are then happy to help with any size or requirment you have.

 

  • Can i get my jewellery wet?
  • Its not recommended, please reffer to care guide.

 

  • Could your jewellery cause any allergy?
  • If you have any skin conditions that cause allergys, we do not recommend to wear our jewellery.

 

  • Will my jewellery tarnish?
  • No, as long as you look after it and follow our care guide.